Self-Exclusion
If you feel you are at risk of developing a gambling problem or believe you currently have a gambling problem, please consider using Self-Exclusion which prevents you gambling with bet365 for a specified period of 6 months, 1 year, 2 years, 5 years or permanently.
If you want to stop playing for other reasons, please consider a Time-Out or using Account Closure.
What happens when you self-exclude?
During a period of Self-Exclusion you will not be able to use your account for betting, although you will still be able to login and withdraw any remaining balance. It will not be possible to re-open your account for any reason, and bet365 will do all it can to detect and close any new accounts you may open.
Next steps
Whilst we will remove you from our marketing databases, we also suggest that you remove bet365 from your notifications and delete/uninstall all bet365 apps, downloads and social media links. You may also wish to consider installing software that blocks access to gambling websites, click here for more information.
We recommend that you seek support from a problem gambling support service to help you deal with your problem.
You can self-exclude your account in the My Gambling Controls section of Members by choosing Self-Exclusion.
Alternatively you can contact our customer care team for assistance and further information.
Self-Exclusion Notice
Should you opt to self-exclude from bet365, we strongly recommend that you seek exclusion from all other gambling operators you have an account with.
You can self-exclude by contacting other gambling operators directly or you can exclude from other Northern Territory licensed operators by completing a Self-Exclusion Notice form.
Once completed the Northern Territory Self-Exclusion Notice form should be submitted to the nominated site, sports bookmaker or betting exchange operator.
BetStop
If you are considering Self-Exclusion, you may wish to register with BetStop.
BetStop is a free service that enables you to self-exclude from all legal online or phone wagering operations in Australia for a minimum of 3 months.
To find out more please visit www.betstop.gov.au or call 1800 238 786.